COVID-19: Our Programs and Services

Porcupine Health Unit Programs and Services during COVID-19

The response to the COVID-19 pandemic has meant many changes. The Porcupine Health Unit plays a significant role in protecting the health and well-being of our communities during the pandemic. As a result, the health unit has had to reduce many programs and services to focus on COVID-19. We are slowly resuming some of our services but how we deliver them looks different.  

What to expect

Before coming to the health unit office (this can be when scheduling an appointment):

All clients will go through an active screening.

If the client screens positive:

• The appointment will be rescheduled more than 14 days after the onset of symptoms.
• Staff will provide the number for the local assessment centre if available or offer to arrange testing, ensure safe arrangements for travel to get tested, and provide instructions on how to self-isolate.
• Clients with severe symptoms will be directed to the emergency department.

If the client screens negative:

• The scheduled appointment can occur.
• If appropriate, health teaching will occur over the phone, prior to the appointment to limit the amount of face-to-face time.
• The appointment date and time will be confirmed.
• Any personal health information (e.g., phone number, health care number) may be confirmed over the phone prior to the appointment.

When arriving at the health unit office:

• Non-medical masks must be worn to enter the building. At reception, clients will be asked to sanitize their hands and will be provided with a medical mask to wear during the appointment. Exemptions include children under two years, and individuals who have difficulty breathing, communication difficulties, or those who cannot remove their masks without assistance.
• Clients will undergo active screening for COVID-19. If positive, the steps as listed above will be followed. If negative, the appointment will take place.
• Only 1 person is permitted to the appointment except for children and those with disabilities.
• If the client has to remain in the health unit following their appointment (e.g., vaccine), they will be waiting in the clinic room and not the reception area.

Programs and services

As we respond to the COVID-19 pandemic, our programs and services continue to be reassessed and modified as needed to keep our communities safe. Review the current list below to learn what PHU services are available. Check with your local health unit office as not all services are available in each community. Staff is available to answer your questions and to help. Call us at 1-800-461-1818 or your local office to schedule an appointment or to get further information.