The Canadian Food Inspection Agency (CFIA) issues public advisories for all food products where consumption could cause serious health concern. Advisories can be triggered for a variety of reasons. Adverse testing or inspection results, undeclared allergens, consumer complaints, or links to illness could all be reasons why the CFIA will alert the public.
If you believe you have a product that is part of a recall:
Ensuring you have a written policy is important so employees know how to respond timely and effectively to food recalls.
If one of your customers/ patrons complains of illness after eating a recalled product, recommend they seek medical attention immediately.